Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/27747
Author(s): Jerónimo, C. H.
Pereira, L.
Lopes da Costa, R.
Dias, Á.
Date: 2022
Title: Service design from staffing to outsourcing
Journal title: International Journal of Service Science, Management, Engineering, and Technology
Volume: 13
Number: 1
Reference: Jerónimo, C. H., Pereira, L., Lopes da Costa, R., & Dias, Á. (2022). Service design from staffing to outsourcing. International Journal of Service Science, Management, Engineering, and Technology, 13(1), 93. http://dx.doi.org/10.4018/IJSSMET.297493
ISSN: 1947-959X
DOI (Digital Object Identifier): 10.4018/IJSSMET.297493
Keywords: Outsourcing
Staffing
Staffing industry
Temporary agency work
Text mining
Abstract: The term outsourcing has become a conventional means of describing anything associated with the transaction of services that enables client organisations to blur core activities and thereby reduce their internal workforce and costs. The main objective of this study is confirming a gap in detailed and spe-cific reviews of formats and economic transactions through non-standard forms of employment, namely in a service design model from Staffing to Outsourcing. The literature review was performed using text mining and topic modelling techniques to group relevant topics and decreases the likelihood of human bias, while bringing robustness to the analysis. The results are reflected in a conceptual state of the art diagram that will serve as a basis to new discussions.
Peerreviewed: yes
Access type: Open Access
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

Files in This Item:
File SizeFormat 
article_92172.pdf1,11 MBAdobe PDFView/Open


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpaceOrkut
Formato BibTex mendeley Endnote Logotipo do DeGóis Logotipo do Orcid 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.