Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/24762
Autoria: | De Clercq, D. Pereira, R. |
Data: | 2023 |
Título próprio: | Unfair, uncertain, and unwilling: How decision-making unfairness and unclear job tasks reduce problem-focused voice behavior, unless there is task conflict |
Título da revista: | European Management Journal |
Volume: | 41 |
Número: | 3 |
Paginação: | 354 - 365 |
Referência bibliográfica: | De Clercq, D., & Pereira, R. (2023). Unfair, uncertain, and unwilling: How decision-making unfairness and unclear job tasks reduce problem-focused voice behavior, unless there is task conflict. European Management Journal, 41(3), 354-365. https://dx.doi.org/10.1016/j.emj.2022.02.005 |
ISSN: | 0263-2373 |
DOI (Digital Object Identifier): | 10.1016/j.emj.2022.02.005 |
Palavras-chave: | Procedural unfairness Job ambiguity Problem-focused voice Task conflict |
Resumo: | In an attempt to expand extant literature devoted to employees' voice behavior, the current research unpacks the connection between their experience of procedural unfairness, such that organizational decision-making lacks transparency, and their problem-focused voice behavior. In this link, the authors predict that job ambiguity functions as a mediator, and coworker task conflict takes a moderating role. Survey data, collected among employees in a large Portuguese retail organization, affirm that perceptions about unfair decision policies can curtail employees’ propensities to raise their voice about organizational failures, because they develop the belief that their employer is failing to provide sufficient job-related information. If they can exchange conflicting viewpoints with others though, this detrimental process might not proceed. Organizations should take care to avoid accusations of unclear job roles, because they create a route by which frustrations about opaque decision-making can escalate into employee complacency; they also should encourage productive idea clashes within their ranks to help block that route. |
Arbitragem científica: | yes |
Acesso: | Acesso Aberto |
Aparece nas coleções: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Tamanho | Formato | |
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article_88033.pdf | 779,1 kB | Adobe PDF | Ver/Abrir |
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