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acessibilidade

http://hdl.handle.net/10071/18497
acessibilidade
Title: Main gamification concepts: a systematic mapping study
Authors: Rodrigues, L. F.
Oliveira, A.
Rodrigues, H.
Keywords: Education
Information science
Business
Software development
Leximancer
Consumers
Semantic analysis
Qualitative methods
Gamification
Marketing
Computer science
Issue Date: 2019
Publisher: Elsevier
Abstract: Gamification involves incorporating elements of online games, such as points, leaderboards, and badges into nongame contexts, in order to improve engagement with both employees and consumers. The main point of this paper is, to sum up, what previous authors investigated in the field of Gamification. An analysis of the literature covering 50 papers from 2011 to 2016 was conducted, using Leximancer software, to determine and shape the main themes and concepts proposed in gamification papers. Answering our research question, “What guidelines may provide to future research, the key themes and concepts found in published scientific papers on gamification?”, we conclude that the researchers identified eight themes (gamification; game; use; users; business; points; engagement; learning) and twenty-eight related concepts. The present systematic review contributes to establishing possible guidelines for prospective studies, based on the analyzed papers, considering particularly their 'Conclusions' and on the 'Future research' sections, integrating game design contents in business, learning and education. Further, highlights the usefulness of Leximancer for qualitative content analysis, in this field of research.
Peer reviewed: yes
URI: http://hdl.handle.net/10071/18497
DOI: 10.1016/j.heliyon.2019.e01993
ISSN: 2405-8440
Ciência-IUL: https://ciencia.iscte-iul.pt/id/ci-pub-60901
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica
ISTAR-RI - Artigos em revistas científicas internacionais com arbitragem científica

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